This item has been surplusedfrom a university setting. It has only been tested for power and comes as-is. No accessories are included.Please message us with any questions.

Included in Purchase:

• 1xAvocent HMX 2050 High Performance KVM System

General Information & Policy

Payment

- We require payment to be made immediately; delayed payments are not accepted (freight shipping is an exception).

- Freight shipment payment must be madewithin 5 business days of receiving the shipping invoice.

- If you have any issues with payment (e.g. your payment does not go through, your card is declined, etc.) please contact support (or PayPal support for PayPal payments); we do not have control over this.

Shipping

- We only ship items within the US; we do not ship internationally.

- Handling time is 1 business day after receiving payment (this does not include freight shipping).

- We offer the following shipping options:

• FedEx SmartPost (2 to 8 business days—not available for some larger items)

• FedEx Ground/Home Delivery (1 to 5 business days)

• FedEx 2 Day shipping (1 to 2 business days)

• Freight Shipping (varies)

- Larger items will require freight shipping. Freight shipping cost and transit time will vary. Please message us with any questions about freight shipping or other special requests.

- The buyer is responsible for providing an accurate shipping address.

- Please provide an accurate phone number for freight shipping orders or items that are worth over $500.

Returns, Replacements, & Refunds

- We only accept returns within 30 days after delivery.

- Our return policy is as follows:

• If an item listed asusedisdefective, we will replace the item or fully refund the buyer upon request. Replacements can only be provided for listings with a quantity of 2 or more.

• If an item listed asusedisnot defective,the buyer will need to pay return shipping and will not be refunded the original shipping cost.

• If an item listed asfor parts or not working,the buyer will need to pay for return shipping, and will not be refunded the original shipping cost.

Contact Us

- Please contact us through messages with any questions.

- Our business hours are Monday-Friday from 7 am to 6 pm (MST).We are not available to answer questions the entirety of this time, but we will respond as soon as possible.

- We are a university surplus store and follow an academic calendar. Therefore, we are closed on days the university recognizes as holidays.See the BYU academic calendar for further information.

- If you purchase an item over the weekend or university recognized holiday, it will be shipped out on the next business day.

- We do not make shipments on Saturday or Sunday.

Thank you!