**For Best Offers**--Pleasebe aware that our hours of operation are Monday through Thursday from 6:30am to 4pmEastern Standard Time.Any offers made after 4pm EST on Thursday willexpire before we are able to view them!We ask that youplease keep this in mind if you are looking to place an offer on an item. Thankyou for your consideration!

IER Policy, Procedures, and Terms of Sale / Return Policy

• We at IER do our best to ensure every product offered for sale is free of any problems or issues. All of our items for sale are tested for full functions and are considered R2/Ready for Reuse.

• We are here to assist you whenever necessary, so if you have any questions or concerns send us a message and we will typically respond within 24 hours, excluding weekends and holidays.

• Our business hours are from 6:30am - 4pm ESTMonday through Thursday. Any offers made on items for sale outside of our normal business hours will typically be responded to on the next business day.Offers made after 4pm EST on Thursday will expire before we are able to view them!

• If you receive and wish to return an item for any reason you have30 daysfrom the date of delivery to contact us to resolve the issue. Failure to contact us within this 30-day period will result in your return request being denied. This correlates to \'s \"Money Back Guarantee policy\".

• For a faster return process please make sure the item is shipped back with all of its related parts and/oraccessoriesand in the same condition that you received it in.You as a buyer agree to pay return shipping for all returns unless a working item, advertised as such, arrives non-functional, damaged, or not as described.

• If you return an item in any condition than what you received the item in, such as damaged, missing parts/accessories, etc.we as a seller reserve the right to deduct an amount from your refund equal to the overall decrease in value of the item.This correlates with \'s \"Condition of returned items policy\".

• The policy listed above does not represent our policy on returning and item that was damaged in shipping, non-functional, or not as described.Returns made for one of these reasons will receive a full refund if and only when the item is returned to us and inspected.We may ask for proof of damage, clarification, etc. regarding these cases before offering a receiving an item and the packaging is noticeably damaged, please notify us immediately for assistance. Please understand that opening cases in without allowing us to correct any potential issue hurts our seller rating, which is something we take pride in!

• We only accept PayPal as a valid payment method.We do not allow split purchases or accept any other payment methods.

Shipping and Handling

• All orders are typically shipped out within 1 business day, but please allow up to 2 business days for processing and packaging. As a reminder our business days are Monday-Thursday, any order placed on Thursday or later will typically ship out on the following Monday.

• Shipping costs depend on the item for sale. For larger items/orders you make be asked if a freight shipment is possible. We will provide a freight quote and send an invoice if necessary to cover shipping costs. Typically our items are listed with FREE SHIPPING via USPS or FedEx to the 48 continental United States. If a listing includes free shipping but you are located in Alaska, Hawaii, or Puerto Rico, shipping charges may still apply.If an item includes free shipping and is changed to a freight shipment you as a buyer agree to pay the invoice amount you are sent.

• For international sales we only ship items through \'s Global Shipping Program. We do not ship items to APO, FPO, or PO Boxes. If a shipment has a tracking number it will automatically be sent to you after the shipment is processed.

• Please note for international sales we do not accept returns for any reason. If a purchase would be covered by \'s \"Money Back Guarantee\" you as a buyer will be issued a full refund where applicable upon providing sufficient evidence that the order does qualify to be covered under \'s \"Money Back Guarantee\".

For more information regarding international returns, and the reasoning behind our policy, a direct quote from \'s FAQ page regarding the program states:\"Returns are not currently supported through the Global Shipping Program. However, a return can often be arranged directly between the buyer and seller. The buyer should review the seller\'s return policy and then contact the seller for next steps\"For any questions regarding the policies listed above please contact us.
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