Lexmark X850H21G Black Toner Cartridge for Lexmark X-850e Series. opened.this cartridge was opened as well as the bag it comes in. Customer ordered I sent toboth her offices and both were opened and tried to use in wrong printers. I received a call andordered the correct ones. if you call me within 72 hours of you buying this I will refund your money if it doesnot work. I have 2.