·Theitem received is included in this term, be it a laptop in conditions describedas optimal, or a part of a laptop or electronic product that is included inthis term.

·The product you received does not matchthe description of the purchase.

·The product you received arrived damagedand does not match the description.

·The product you received arrived withdamaged packaging.

·The product you received has software orhardware errors that were not mentioned in the description.

·In case of an error of the aforementioned,contact us immediately and, if possible, send us photos of the element.

“If you need to return theproduct on your own initiative, you must pay the shipping and return costs”.

We are certifiedrefurbishers and we take care of the environment by recycling our electronicwaste.