This was my personal computer and I am upgrading to new one. The screen has a scratch(line) from middle to half way down to left of screen. Not really noticeable unless you look for it. It does not affect the running of computer or touch screen. There are a few keys that need to be pressed hard to get to work. Other than that the computer runs fine. The rubber pads on back of computer are missing does not effect anything. I will fo a factory reset before shipping. I ONLY SHIP TO 48 CONTINENTAL USA STATES. NO RETURNS BEING SOLD AS IS.