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🔒 GEM CITY PAWN & LOAN – TERMS OF SALEPlease read before purchasing. By purchasing, you agree to the following:💳 PAYMENTPayment due within 4 business days.
PayPal accepted for online orders.
Cash or credit card accepted for in-store pickup.📦 SHIPPINGWe ship primarily via FedEx, same or next business day.
- We only ship to the verified address on the order
- Buyer is responsible for ensuring the address is correct and secure
- Orders over $100 (or select items) may require signature upon delivery
- Signature requirements cannot be removed once shipped
We are not responsible for carrier delays once shipped.⚠️ DELIVERY & CLAIMSOnce delivered (including signed delivery), the shipment is considered complete.If an item is lost or damaged in transit, a claim must be filed with the carrier.
Keep all packaging materials.Insurance covers item value only (not shipping costs).🔁 RETURNSReturns are accepted ONLY if the item is not as described.
- Must be initiated through ’s return system
- Must be returned within 14 days
- Shipping costs are non-refundable
- No returns for buyer’s remorse
🚨 Return Conditions (Important)
- Item must be returned in the same condition received
- No repairs, modifications, or third-party servicing
- All serial numbers must match listing photos
- Returns not meeting these conditions may be denied
🔍 ITEM CONDITIONAll items are:
- Cleaned and tested to the best of our ability
- Described accurately and honestly
- Photographed as the actual item you will receive
We do our best, but we are a pawn shop—items are pre-owned unless stated otherwise.⚖️ DISCLAIMERAll items are sold AS-IS, with no warranty expressed or implied.We cannot guarantee items come from:
- Smoke-free homes
- Pet-free homes
🏪 LOCAL PICKUPFree in-store pickup available.
- Bring valid ID
- Bring item number
- Ohio sales tax applies
❌ CANCELLATIONS
- Unpaid items may be relisted
- We reserve the right to cancel suspicious transactions
💬 CUSTOMER SERVICEPlease contact us before leaving negative response.We are a real store with real people and will always try to make things right when possible.PB.100630.000
