I bought this brand new off of Amazon, and then switched internet service providers before I could use it. The outer cardboard box has seen better days. The modem and all accessories are still factory new in their original packaging. The first photo is a stock photo. The second photo shows everything you'll get, box and all.The ARRIS SURFboard SBG8300 is a high-speed DOCSIS 3.1 Gigabit Cable Modem and AC2350 Dual Band Wi-Fi modem router combo. With a maximum downstream data rate of 4 Gbps and a maximum wireless data rate of 2350 Mbps, this modem provides fast and reliable internet connectivity for gaming and other bandwidth-intensive activities. The black modem features multiple LAN ports and a variety of wireless connectivity options, including Wi-Fi standards from 802.11a to 802.11ac. Made by ARRIS, a trusted brand in home networking, the SBG8300 is a powerful and versatile modem for any home or office setup.