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A Quick Guide Here
You can quickly locate the information you are looking for through our index below
If you have any questions about our products, you can swiftly communicate with us by clicking 'Contact seller' above
1. Item details
2. Order & Shipping Policy
3. Return Policy
1. Item details
Key feature & Performance:
- Processor:AMD Ryzen 9 7845HX 12-Core Processor
- Graphic Card:NVIDIA GeForce RTX 4080 12G Graphic Card with Ray Tracing, DLSS, Reflex
- Cooling:Alienware Cryo-tech cooling system (Element 31 thermal interface material, Vapor chamber, Heat pipes, Quad-fans)
- Memory:32GBDDR5 (Dual-Channel)
- Storage:2TB PCIe Gen 4 NVMe SSD (Up to 7000MB/s)
- Display:18" FHD+ Display (480Hz/G-Sync + DDS/100% DCI-P3, ComfortView)
- Connectivity:WiFi 6E Wireless LAN/Bluetooth 5.3/2.5G Ethernet
- Audio and Communication:1080p at 30 fps FHD IR camera, Dual-array microphones, Stereo speakers
- Keyboard and Control:Alienware mSeries keyboard with per-key RGB LED AlienFX lighting, includes N-key rollover technology,Multi-touch gesture touchpad with integrated 3.2 Gen 1 port with PowerShare/ USB 3.2 Gen 1 ports/ Thunderbolt™ 4 Gen 2 Type-Cports with DisplayPort Alt Mode/USB4/RJ45 Ethernet port/ 3.5mm Combo Audio Jack/ HDMI 2.1/ Mini-Display port/ SD Card Slot
- OS:Pre-installed Windows 11 Home
- App:Alienware Command Center
What's include:
- Alienware M18 R1 Gaming Laptop
- PowerAdapter
- US Standard Extension cord
2. Shipping Policy
To ensure the smooth delivery of your order, we kindly ask you to verify your address information before placing your order. If there are any queries regarding your order details, we will reach out to you within 24 hours for confirmation. In the event that we do not receive a response from you within 24 hours of our inquiry, your order may be cancelled due to concerns for the security of your account.
Handing Time:All orders will be processed and ready for shipment within 1 business day.Shipping Time:Once dispatched, orders will take1 to 5 business days to arrive at the destination.Please note that the exact delivery date may vary based on your location.
Signature Requirement:
A signature will be required upon delivery for items of high value to ensure their safe receipt.
Please Note:
Severe weather conditions and the holiday season may potentially cause delays in the shipment and delivery of your order.
!!We do not ship orders to unverified or high-risk third-party mail forwarding addresses. Orders addressed to such locations will be immediately cancelled!!
3. Return PolicyReturn Window:Items can be returned within 30 days of the delivery dateCondition for Full Refund:To qualify for a full refund, the returned item must be in the same condition as when it was originally sold. This includes:
- All original packaging and materials
- No signs of wear, damage, or modifications
- All accessories, manuals, and bonus items included in the original sale must be present.
Initiating a Return:To start a return process, contact our Customer Service team with your order number and reason for return. Instructions for shipping and any additional details will be provided upon contact.
Refund Process:Once the item is received and inspected, if it meets the above criteria, a full refund will be issued. If the item does not meet the criteria, a partial refund or store credit might be offered at A Different Store's discretion.
