Apple iPad 9th Gen. 64GB, Wi-Fi, 10.2 in - Silver.
Restocking Policy for Apple productsIn the case that the product was delivered to your address and signed for, we are unable toprovide a replacement or refund. If you would like to seek reimbursement, you?ll need to contact FedEx first, and, if necessary, your home, rental, or credit card insurance provider. ,In the terms of our agreement, we request that the customer provide a signature for delivery. If someone besides the customer signed for the package, and a refund is requested, we are unable to accept liability and ask that you contact FedEx first, and, if necessary, your home, rental, or credit card insurance provider.If an item was not received, please contact us.To avoid unnecessary delay when initiating a return request, please contact us and provide the serial number and a photo of your receipt or other documentation detailing your purchase.After contacting us, we may request additional information to ensure your request is handled in the most efficient manner possible. For example:In the case of a defective item, we will request that you send a photo displaying the nature of the defect.In the case of an inaccurate product description, we will request you send a photo that shows the description in question. If it appears valid, we will conduct an internal review.If you believe your item is defective, please contact us before contacting the retail outlet or manufacturer. We may be able to assist.If you are returning an open box item or a new product that has had the factory seal broken, we will need to charge a restocking fee. The minimum restocking fee is 20% of the product purchase price and can vary depending on the physical condition of the item being returned. To avoid unnecessary fees, please inspect the packaging carefully before opening and consider whether you need to contact us to initiate a return.If all accessories and packaging material are not received with a returned item, the maximum restocking fee will be charged. This fee covers the purchase price of the missing items.Our team will inspect the serial, product, and model numbers of all returned components, including internal components and peripherals or accessories. If the item being returned does not match our inventory information, we will not be able to provide a refund.Please evaluate your item as soon as possible after receiving it. If a return is initiated more than 15 days after the date of purchase, a fee of half (50%) the purchase price will be charged.Nobody likes shipping costs, which is why we pay them for you when delivering your item. However, in the case of a return, we must ask that the customer accept responsibility. Any related charges will be deducted from the amount reimbursed.