Item Description:
Voltage: 11.4VCapacity: 86Wh
Battery Type: Li-ion
Condition: Brand New
Warranty: 60 Days money return and 12 months warrantyCompatible Part Numbers:
69KF2 70N2F M59JH 8FCTC DVG8MCompatible Laptop Models :
Dell XPS 15 9500 Series,
Dell XPS 15 9510 Series,
Dell XPS 15 9520 Series,
Not fit for Dell XPS 15 9530( It is suitable for different battery sizes, please note.).
Dell XPS 15 9500 2020 Series,
Dell XPS 15 9500 Core i7 4K UHD Series,
Dell Precision 5550 2020 Series,
Dell Precision 5550 Mobile Workstation Series,
Dell Precision 5560 Mobile Workstation Series,
Dell Precision 5570 Mobile Workstation Series,
Dell Alienware M15 R3 R4 R5 R6 R7 Series,
Dell Alienware M15 2020 ALW15M-5758W Series,
Dell Alienware M15 R3 (2020) Series,
Dell Alienware M15 R4 (2021) Series
Dell Alienware M17 R3 R4 Series,
Dell Alienware M17 R3 (2020) Series
Dell Alienware M15 R4 (2021) Series,
Dell G7 15 7500 Series,
Dell G7 15 7500 i7-10750H RTX 2060 (G7 15 Series),
Dell G15 5510 5511 5520 Series,
Dell G15 5515 Ryzen Edition Series,
Dell G15 5521 Special Edition Series,
Dell Inspiron 7510 Series,
Dell Inspiron 16 Plus 7610 Series,
Dell Inspiron 7620 Series,
Dell P91F P91F001, Dell P45E P45E001 P45E002,
Dell P87F P87F002 P87F003,
Dell P100F P100F001.
Kindly note:Not all the compatible laptop models have been listed, please open the back case of your laptop and choose the right battery model according to your laptop's original battery.-FAQ:
1. Q: why battery don't hold a charge, how to fix it? A:this is new battery, for first use, we suggest buyer: Remove the battery for a while Install battery and full charge it by ac adapter Leave charger and let the battery drain to shut off Repeat above charging and discharging at least 2 times. you charge the battery when power lower than 20%. If available, connect ac charger when doing computer work. If run the battery shut down often, it will shorten the battery life.
2. Q:battery can't charge fully, how to fix it? A: Remove the battery for a while Install battery and full charge it by ac adapter Leave charger and let the battery drain to shut off Repeat above charging and discharging at least 2 times.
3. Q: Battery can't be recognised by my laptop, do I need exchange a new one, A: we met this issue before, maybe because of your laptop system, we suggest you can: Remove all battery drivers Remove battery Connect laptop using AC charger, double check no battery drivers installed Connect battery Drivers will install automatically Full charge the battery by ac adapter Leave charger and let the battery drain to shut off Repeat full charge and full discharge about 2 times. if still not be solved, please contact us and exchange a new one.
4: Q: Battery dies suddenly at about 20%, do I need to recalibrate? A: Kindly check the battery settings and BIOS, do reset something, then: Remove the battery for a while Install battery and full charge it by ac adapter Leave charger and let the battery drain to shut off Repeat above charging and discharging at least 2 timesPayment & shipment :
1.We ship out items to buyer?s PayPal confirmed address from New York via USPS. Please verify your shipping address carefully before checkout, since it can not be changed after order placed.
2.Items are shipped directly from our US warehouse normally within 24 hours after payments are received. Orders placed on weekend will be shipped within 2 days.
3.We offer discounts for Combine Shipping. Please contact us at the first time if you need combine shipping, and an invoice with discount will be sent to you.
Return and Warranty :1. 60-day money back guaranteed and no questions asked. If you are not happy with your purchase, simply send it back for a refund or replacement within 60 days after you receive your order.
2. After 60 days, your purchase will be covered by one year manufacturer warranty, which includes repair or replacement.Merchandise can be replaced with new or re-manufactured one if it fails with proper usage and because of quality within three months from your purchase date. Otherwise, it can be repaired through manufacturer if under warranty.
3. Returns are processed automatically through our system, and please contact us first for a return authorization number or RMA#,in order to get your refunds or replacement timely.
4. We offer our customers best return experience and your satisfaction is guaranteed.
5. Our products are guaranteed 100% against defects. In case of being defective, merchandise can be returned at our cost with return shipping label provided,if returned within 60 days from your order-receiving day. So buy with confidence and safe minds
6. Buyers are responsible for return shipping, and shipping & handling charges are generally not refundable, unless it is defective products or mistakes on the seller side.
7. Returns not caused by seller or product defection are subject to a 20% re-stocking fee, and we reserve the right not to accept returns over 60 days for objective reasons unrelated to seller.
8. For warranty coverage, buyers are responsible for shipping charges to and from seller or manufacturer.response :
1.The best way to contact us is via message.
2.We value our customers very much . Please give us the opportunity to help resolve your issues. In case you have concerns or problems with your order.
3.Please contact us before you leave NEGATIVE response .We are promptly responsive to customer?s issues and try everything possible to make you 100% satisfied.
