Brand New, Never Opened. No harm can come to your iPad with this Defender series case! Screen protector film included. Will come EXACTLY as shown in the photos.We have standard Mon-Fri business hours. Your order will ship either the same business day the order is placed or the next at the very latest. These will ship via USPS Ground Advantage. We will only ship to the address as was entered at the time of checkout, no exceptions. Please feel free to message with any questions!