User Manual
Shipping Policy
⛑️ Note for U.S. Buyers
Starting from October, due to the new DDP customs process, all U.S. customs duties and handling fees are already included in the shipping cost.
You will not be charged any additional import fees upon delivery.
Buyers outside the U.S. are responsible for any applicable import duties, taxes, or fees, depending on their country's customs regulations. Please check with your local customs office prior to purchase.
🟩 Order Processing
Orders are processed and shipped within 2-3 business days after payment has been confirmed.
Tracking numbers are provided for all shipments.
All items are shipped via airmail from South Korea.
Please ensure your -registered address is correct, as we only ship to the address on file.
🟩 Several factors may affect delivery times, including:
Customs inspections
Limited flight availability
Inclement weather
If you need faster delivery, we highly recommend selecting Standard or Expedited Shipping with tracking.
🟩 Return Policy
You are welcome to return an item and request a refund under the following conditions:
Items must be unused, unopened, and in their original condition, including all original packaging.
Return shipping is the buyer's responsibility, unless the item is defective or sent in error.
Returns are not accepted for personal reasons, such as ordering the wrong item or changing your mind about color, size, etc.
For returns not caused by our error, both-way shipping costs will be deducted from the refund.
(Even if free shipping was offered initially, the original shipping cost will still be deducted.)
Please contact us via messaging within 30 days of receiving your item to initiate a return.
By completing your purchase, you agree to all the terms and conditions outlined in this return policy.
🟩 Customs & Duties
Starting mid-October 2025, all shipments to the United States are shipped under DDP.
Import duties and taxes are prepaid by the seller, so U.S. buyers will not need to pay any extra fees upon delivery.
Buyers outside the U.S. are responsible for any applicable import duties, taxes, or fees, depending on their country’s customs regulations. Please check with your local customs office prior to purchase.
In accordance with policies, sales tax or VAT may be automatically applied at checkout based on your shipping location.
🟩 response & Contact
If you have any questions or concerns, feel free to contact us through messaging.
we're always happy to assist you.
Your positive response is greatly appreciated and helps us continue to improve our service.
Thank you for shopping with us :)
