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Polycom VVX 311 2200-48350-001 IP Phone - Black - Desktop - 6x Total Line - VoIP - 2x Network (RJ-45) - PoE Ports This is in Factory Sealed packaging with the same warranty as the manufacturer. The Polycom VVX 311 is a 6 line HD Voice business media VoIP phone with dual Gigabit RJ45 ports making it ideal for call center operators and cubicle workers. With Gigabit capabilities, easy integration with third-party web-based applications and an intuitive user interface the VVX 311 is a future proof VoIP phone. The Polycom VVX 311 is an expandable business media phone that delivers crystal clear communications, enhanced collaboration and personal productivity. The VVX 311 business media phone brings high-quality, cost effective solutions to any environment through advanced UC features. The intuitive user interface of this Polycom VoIP phone makes usability and navigation easy and requires minimal training. The VVX 311 can improve personal productivity by complementing the workplace applications on users computer. Users can view and manage their Microsoft Exchange Calendars, receive meeting reminders and alerts, access the corporate directory and Instant Messaging/presence status right on their Polycom VVX phone display, even while waiting for their PC to boot. They can also extend their PC''s desktop to include the Polycom VVX 311 phone''s screen for mouse/keyboard navigation and interaction. The VVX 311 VoIP phone is easy to deploy and simple to manage. Using an enterprise grade, web-based, configuration method allows administrators to easily provision and maintain even a small number of phones throughout the entire Model Number|2200-48350-001
Product Name|Polycom VVX 311 2200-48350-001 IP Phone
Product Type|IP Phone
Color|Black
Telephone Type|SIM
Number of Batteries| 4 AA batteries required
Material|Plastic
Power Source|Corded Electric
Dialer Type|Single Keypad
Answering System Type| Digital
Software Certification|Zoom Certified
Display Type|LCD display - monochrome
Display Location|Base
Display Resolution|104 x 208 Protocols|SIP, SDP
Voice Codec|G.722, G.729ab, G.711u, G.711a, iLBC, G.722.1
Lines Supported|6 lines
Quality of Service|IEEE 802.1Q (VLAN), IEEE 802.1p, Type of Service (ToS)
IP Address Assignment|DHCP, static
Security|IEEE 802.1X
Power Over Ethernet (PoE) Support|Yes
Network Protocols|IP, TCP, TFTP, UDP, HTTP, DNS, HTTPS, SRTP, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), RTCP, RTP, SNTP
Network Ports Qty|2 x Ethernet 10Base-T/100Base-TX/1000Base-T
Voice Features|Comfort noise generation (CNG), voice activity detection (VAD), HD Voice, acoustic echo cancellation (AEC), packet loss concealment (PLC)
Network Features|Network Address Translation (NAT), Class 2 PoE
Main Features|Multiple VoIP protocol support, integrated Ethernet switch
Connections|Headset jack / RJ-9
Hearing Aid Compatible|Yes
Menu Operation|Yes
Programmable Buttons|6
Additional Functions|Call timer, Web browser
Call Services|Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold
Key Expansion Module Max|3
Dialer Type|Keypad
Dialer Location|Base
Conference Call Dealz is not responsible for any customs, duties, and/or taxes for international shipments and we do not mark merchandise values below value or mark items as "gifts" as US and International government regulations prohibit such behavior.Please check with the product manufacturer to find out their international warranty terms if you remove your product from the USA. Freight delivery appointments may be required for oversized or heavy items.Please note that once an order ships, we cannot change the delivery address, nor set this up for a hold at the shipping company for pickup, nor cancel the order. If the shipment is refused by the customer or otherwise returned to us, it will be considered a non-defective return and the customer will be responsible for the costs as detailed in our Return Policy.Tech Dealz is not responsible for any shipping issues, defects or damage to an item if it is moved locally, or out of the country after having been delivered within the USA (regardless if the item was shipped to a family member, or any type of forwarder, and regardless if a delivery signature was captured or not).We ship Monday through Friday, so any order placed over the weekend will ship the next business day.We will hold International orders (including orders shipping to US territories) for 72 hours to insure payment is Dealz offers a 30 day return policy
- Please Contact Us if you have any issues with your order and we'll work with you to ensure your satisfaction so we can earn your 5-star review.• You may return most products for a refund during the first 30 days from the invoice date (excluding shipping and handling charges). You must return the product in its original or equivalent packaging that was shipped to you, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment.
- A pre-paid return label will be emailed to the customer when the RMA for a defective return is approved
- If a defective product was purchased from Tech Dealz and the manufacturer Warranty applies, you will need to contact the manufacturer first for assistance. Please contact us if you need help working with the manufacturer, or to request an RMA to return the item back to us.
- If the manufacturer is unable to assist, and you are outside of the 30-Day return window, please contact our Customer Service Department to arrange for shipment to our repair center. Just as is required when shipping an item to the manufacturer for warranty, the customer is responsible for shipping the item to us. We will ship the repaired item back to the customer at our expense.
- For non-defective returns, the customer is responsible for their original and return shipping costs. Items that qualified for free shipping that are being returned will have our standard shipping charges deducted from the refund. The return shipping cost (the cost to send an item back to us) is not refundable.
- Your invoice contains the product part number and serial number that was shipped to you. Product that is returned that contains a tampered, damaged, incomplete or missing serial number will not be accepted for return. WE VERIFY ALL SERIAL NUMBERS AGAINST OUR INVOICE AND SHIP RECORDS.
- If we cannot reproduce the reason for a defective return, the customer will be responsible for all shipping costs.
- Returned product must be complete, in original boxes and packaging materials and contain all software, accessories, and blank warranty cards provided at time of original purchase. Customer will be charged the replacement cost of missing, damaged, or altered products and accessories
- Software, ink and toner may be returned only if the factory seal remains intact and is subject to the remainder of this policy.
- Refunds to be processed to your account a few days after Tech Dealz receives your authorized return.
- If a product has been removed from the United States, after delivery within the country, regardless if this was via a family member, or any type of forwarder, our return policy is no longer valid and the manufacturer warranty will be void. If there is an issue and the item must be returned to us, you are responsible for returning the product to the original ship to address within the United States as noted on the order. At that point, Tech Dealz will provide a shipping return label as appropriate. We will not be responsible for any duties, taxes or other fees related to such a return.
- Please note that once an order ships, we cannot change the delivery address, nor set this up for a hold at the shipping company for pickup, nor cancel the order. If the shipment is refused by the customer or otherwise returned to us, it will be considered a non-defective return and the customer will be responsible for all the costs as noted above.
- Product returned without an RMA number will be charged the return shipping fee.
- All returns must be postmarked within 9 days of the shipping label being issued to be considered within the return policy, or Tech Dealz will charge the return shipping fee.
Please Contact Us if you have any questions.
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