Before returning a product, for your convenience, we recommend that you contact us. Nearly all email inquiries will receive a response within a maximum of one business day. Note that outgoing shipping charges are non-refundable; however, we will provide a return shipping label on defective items that are claimed within 30 days of delivery. Also note that we cannot take back any return without the original box and packing materials/accessories. Be sure to keep all this until you are sure you won't be returning it. Please be advised that all items are inspected before processing any refunds, Sorry, no exchanges.

Defective Items-Defective items may be returned within 30 days of delivery date for a refund.

Non-Defective Items-ALL non-defective items may be returned within 30 days after delivery date. Opened items must be in re-sellable condition and have ALL their original packaging and accessories (if it came with any)
A restocking fee (20%-50%) will be applied if the item is returned in a condition that prevents us from re-selling it.It’s the buyer’s responsibility to make sure what they purchase is compatible with what they are using.

Damaged Items-In the rare event that an item arrives damaged, please refuse shipment if the damage is external, or notify us within 48 hours if the damage is concealed. WE CAN NOT ACCEPT DAMAGE CLAIMS AFTER 48 HOURS from delivery date. SpicyBomb, at its sole discretion, will issue a full refund when and if the claim is settled with the carrier. Items shipped to freight forwarders must be inspected for damage prior to forwarding shipment. No damage claims will be accepted once an item leaves the freight forwarder.

Thank you.

Business Hours

M-Friday 9:30am-5:00pm (PST)