This item, Ricoh Aficio GX e3300N Color Inkjet Printer for Dye Sublimation, was purchased new and was used only a time or two. We never really followed this line of printing and the machine has been put up and not used since. While the unit looks new, it is sold As Is. The unit was in new condition when last used years ago. Would assume that it would need new ink, possible general maintenance or at least could be refurbished or used for like new parts? Paper tray and power cord included.