Shipping
Thank you for visiting our store.
We specialize in high-quality used industrial automation equipment from Japan, including PLCs, servo drives, inverter units, HMIs, CNC components, measuring instruments, power supplies, and factory automation parts.
All items are carefully inspected, tested (unless otherwise stated), and professionally packed before shipment.
We ship worldwide from Japan using FedEx, DHL, UPS, EMS, or other trusted carriers, depending on the destination, package size, and shipping conditions.
Orders are normally shipped within 1 business day. Same-day shipping may be available for orders placed before our shipping cutoff time.
If you require urgent shipping due to factory downtime or emergency equipment replacement, please contact us before purchasing, and we will do our best to accommodate your request.
For certain destinations or oversized shipments, we may request that the buyer provide their own FedEx, DHL, shipping account.
Returns
We accept returns only if the item arrives damaged, defective, or significantly different from the listing description.
We do not accept returns for:
Any approved return request must be submitted within 30 days after delivery.
Returned items must be in the same condition as originally shipped. Any alteration, repair attempt, disassembly, replacement, or removal of parts or components will void return eligibility.
All returned items will be thoroughly inspected before any refund is issued.
Disclaimer
TENNOUKIKAI CO., LTD. is an independent reseller of used industrial automation equipment.
We are not an authorized distributor, dealer, representative, or affiliate of any manufacturer or brand featured in our listings.
All trademarks, brand names, logos, and product names are the property of their respective owners and are used solely for identification and compatibility purposes.
